Alicia Green
INSTRUCTIONAL DESIGNER
USER EXPERIENCE DESIGNER
PHONE
LOCATION
484-767-8942
Nashville, TN
EDUCATION & CERTIFICATIONS
Masters in User Experience Design
Arizona State University
2023 - Current
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Bachelors in Communications
West Chester University
2008 - 2012
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Instructional Design Certification
Association for Talent Development (ATD)
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xAPI Cohort Certification
The Learning Guild
A BIT ABOUT ME
My approach to creating digital solutions is centered around the user. I believe that by understanding the people who will be using our products, we can create experiences that are not only engaging but also intuitive and easy to use. I specialize in instructional design, user research, data analysis, and design ideation, with a focus on achieving business objectives. Whether you’re looking to improve an existing digital product or create something new from scratch, I can help you achieve your goals while delivering exceptional user experiences.
WORK EXPERIENCE
Feb 24 - Current
Sept 23 - June 24
Apr 23 - Sept 23
Jan 22 - Apr 23
July 21 - Jan 22
March 21 - July 21
Apr 20 - March 21
June 18 - Apr 20
Training Manager & Department Lead
American President Lines (APL)
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Manage training department.
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Conduct needs analysis.
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Design all training materials.
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Facilitate all trainings.
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Manage LMS.
Instructional Design Consultant - IHG Contract
Visionaire Partners
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Content migration from existing LMS to Rise/ Storyline.
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Consult on content enhancement based on adult learning theory.
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Design Synthesia videos for new content.
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Implement accessibility throughout new Rise/ Storyline courses.
Lead Learning Experience Designer
Amazon
Promoted to Lead
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Global lead on content translations efforts for all North American Transportation learning content.
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Branding lead including all logo design, Style Guide creation, brand standards for Amazon Transportation.
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Mentor Learning Experience Designers and Project Managers.
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Same responsibilities as below.
Learning Experience Designer
Amazon
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Design and develop several e-courses serving diverse audiences (20,000-100,000 learners).
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Design ILT materials.
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Craft actionable recommendations to achieve SME’s learning goals.
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Conduct needs, task, and gap analysis.
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Consultant on content and learning management system.
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Co-lead on Learning Analytics for North American transportation learning team through integration of xAPI.
Enablement Manager
SEMRush
Promoted to Lead
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Hire, manage, and develop Learning Specialists and Facilitators.
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Develop and implement department charter to support business goal of increasing revenue by 70% annually and growing Sales team by 80 people in 6 months.
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Managed department goal attainment and performance reporting to Leadership team.
Learning Experience Designer
SEMRush
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Design learning curriculum including all e-courses and digital content leveraged.
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Vet and onboard Enablement Platform.
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Develop and implement a measurement plan to evaluate learner retention and data validation.
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Review and evaluate existing learning programs for enhancement, revisions and re-design.
Instructional Designer
CMI Media & Compas Inc.
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Manage projects requiring end-to-end analysis, design, development, implementation and continual improvement through ongoing analysis.
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Design learning curriculum including ILT, e-courses and digital content leveraged.
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Manage content and learning management systems including onboarding/ offboarding new to previous LMS/CMS.
Corporate Trainer
CMI Media & Compas Inc.
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Conduct classroom, virtual ILT, and field training for internal partners designed to increase retention and improve productivity.
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Increase employee retention by planning, developing, and facilitating training designed for new hire cohorts.
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Encourage cross-functional collaboration among new hires.
THE EXTRAS!
Cofounder and Co-lead
of DEI ERG- IDEA
APL
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Cofounder and President
of DEI ERG- Spark
Transportation Team at Amazon
Lead Designer
DEIAlliance at Amazon
